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Frequently Asked Questions

If your question is not answered, please feel free to contact us

  • Where are you based and do you travel?
    I am based out of Raleigh, NC and open to travel. Travel fees based on the requested location will be included in your personalized quote. Any location over 30 miles away from Raleigh, NC will result in a travel fee. I also travel back and forth to Atlanta, GA.
  • Do you only provide in studio photography?
    We provide in studio and on location photography.
  • How long does it take to receive the photos?
    Portrait Sessions: 7-10 days Events: 3-5 days Weddings: Up to 4 weeks There are expedited turn around options available for a fee that you can add on at the time of booking.
  • What do basic edits include?
    Basic retouches include: color/lighting correction. High end cosmetic retouching and composite editing such as adding a different background or special effects are not included as basic retouches. Never assume the photographer can just "edit it", always discuss your concerns first so there is a mutual agreement between you and the photographer.
  • How much is the non-refundable retainer and how do I pay?
    There is a non-refundable retainer of 50% to secure your photography experience. The remaining balance is due 24 hours prior to your session. The final payment acts as confirmation of your arrival. The photographer will send reminder emails for your convenience and we will notify you immediately if there are any variances. Special Moments by Miata accepts all major credit/debit cards and cash. *Wedding non-refundable retainers are discussed during the consultation and will vary depending on the wedding experience package selected.
  • How many people can I bring to my session?
    Besides the individuals taking the photos, only 1 additional guest is permitted during your session without prior permission.
  • Do you photography weddings and events?
    Absolutely! During the booking process, there is an option to book event photography. If you are looking for wedding photography, please select the custom option and I will reach out to you directly to discuss your needs and details about your upcoming special day. My goal is to provide a quote that will suit your needs and photography that will exceed your expectations!
  • What happens if I am late to my session?
    Regardless of your arrival time, your session when end as scheduled unless additional time is paid for. If you are more than 15 minutes late, you will incur a $25 late fee.
  • Can I have my raw images?
    We do no release raw images under any circumstance. If you fall in love with your gallery, there is an option to purchase the full gallery. Please consult with the us after your session for further information.
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