Policies & FAQs

• 50% non-refundable retainer is required to secure all portrait sessions & all events

• 25% non-refundable retainer is required to secure all weddings

• Retainer must be paid at the time of booking

• ALL retainers are FINAL and NON-REFUNDABLE

• Non-refundable retainer goes towards your total cost

• Remaining balance due 24 hours before your session

• All monthly specials have to be paid in full

• Sales tax is included in every final price

• Indoor Studio (local photography studio)

• Onsite Location (home, indoor venue, other studios, any indoor location)

• Outdoor (Any outdoor location of your choice)

• Destination (leaving the state)

• Special Moments by Miata requires a free 30 minute consultation with every new and returning client prior to booking.

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• We ask that you try to book your consultation at least 2 weeks out to give time to prep for your session or event

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• Our Consultation will discuss the following in detail:
  

  • Type of session

  • Vision/Ideas

  • Duration

  • Turn around time

  • Location

  • Pricing

  • Special requests

  • Necessary props

  • Add-ons

  • Any additional questions or concerns

• All images will include basic editing (Blemish removal, hair touchup, background touchup)

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• Please book your session far enough in advance to not be charged an expedited editing turnaround fee​

• ​​​No Expedited Fee Applied
  

  • Session Date: March 8

  • Need images by: March 18​

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• Expedited Fee Applied
  

  • Session Date: March 8

  • Need images by: March 10

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• ​Portrait Sessions
  

  • 7 to 10 day turnaround time (Included)

  • 3 to 6 day turnaround time ($75.00 fee)

  • 24 to 48 hour turnaround time ($125.00 fee)

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• Events
  

  • 3 to 5 day turnaround time (Included)

  • 24 to 48 hour turnaround time ($125.00 fee)

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• Weddings
  

  • 4 week turnaround time (Included)

  • 2 week turnaround time ($125.00 fee)

• Please arrive photoshoot ready. Additional time will not be added to your session without being paid for.

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• You have a grace period of 15 minutes If you have contacted Special Moments by Miata about your tardiness.

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• If you are 15+ minutes late for your allotted shoot time, you will be assessed a late fee of $25.00. You will be sent an invoice for this fee after your session. It must be paid in order for your photos to be released to you.

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• Be mindful that your shoot may not be the only one that day.

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• Session end times will not be extended to accommodate client lack of punctuality.

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• If there isn't a client after you and time permits, you are able to pay for additional time starting at $75.00 per hour.

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• If you are more than 20 minutes late for your allotted shoot time, your appointment will be canceled, and you will have to pay a new non-refundable retainer to reschedule.

• Appointments can be canceled through your confirmation email within 72 hours of your booked session.

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• Appointments canceled, for any reason, in less than 72 hours of your session will be charged 50% of your remaining balance.

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• IF A NOTICE IS NOT GIVEN PRIOR TO YOUR SESSION, your card will be charged the remaining balance and you will be blocked from booking with Special Moments by Miata

• You are allowed to reschedule ONCE at no additional cost if a 72 hour notice has been given.

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• Rebooking can be done through your confirmation email within 72 hours of your session.

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• There is a mandatory reschedule/inconvenience fee of $50.00 to reschedule your shoot if less than 72hrs of your allotted shoot time.

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• The inconvenience fee plus your invoice needs to be paid before the session can be rebooked.

• SELECTION PROCESS​​​​
  

  • You will receive your final images via an online digital gallery link

  • Within 48 hours you will receive a gallery link to choose your unedited allotted number of images for your session

  • All images will have my watermark logo on them

  • Once you have selected your images I will need to be notified so I can begin the editing process.

  • If you would like more than your allotted number of images edited, you will be able to purchase additional images at $5.00 each.

  • You also have the option to purchase the entire gallery for $100.00​​

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• FINAL IMAGES​
  

  • There is a download full gallery option in the menu to download all of your final images once your gallery is complete

  • DO NOT screenshot any of your final images! It will diminish the quality. DOWNLOAD HIGH RESOLUTION ONLY!!!

  • We offer a custom flash drive with your final images for $15.00 each so you will always have access to your images

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• ONLINE GALLERY EXPIRATION
  

  • All online galleries remain available for download for 14 DAYS ONLY

  • After 14 days your gallery will no longer be available.

  • There will be a $75.00 fee for your images to be re-uploaded online. NO EXCEPTIONS!

• I DO NOT provide raw (unedited images)

• I only want my clients to receive my best work. Unedited images do not show my best. A big part of my brand is my editing style and I would hate for future clients to see raw ( unedited images) and get the wrong impression of my business.

• Studio space is limited, so only 1 additional guest is allowed to attend your studio session unless they are in the photos.

• If for any reason you have to bring more than 1 guest, please contact me prior to your session.

• Location from Covington, GA
  

  • Up to 30 Miles (Included)

  • 31-50 Miles ($40.00 Fee)

  • 51-70 Miles ($60.00 Fee)

  • 71-99 Miles ($80.00 Fee)

  • 100+ Miles ($100.00 Fee)