Q: Online Gallery

• SELECTION PROCESS • You will receive your final images via an online digital gallery link • Within 48 hours you will receive a gallery link to choose your unedited allotted number of images for your session • All images will have my watermark logo on them • Once you have selected your images I will need to be notified so I can begin the editing process. • If you would like more than your allotted number of images edited, you will be able to purchase additional images at $5.00 each. • You also have the option to purchase the entire gallery for $100.00 • FINAL IMAGES • There is a download full gallery option in the menu to download all of your final images once your gallery is complete • DO NOT screenshot any of your final images! It will diminish the quality. DOWNLOAD HIGH RESOLUTION ONLY!!! • We offer a custom flash drive with your final images for $15.00 each so you will always have access to your images • ONLINE GALLERY EXPIRATION • All online galleries remain available for download for 14 DAYS ONLY • After 14 days your gallery will no longer be available. • There will be a $75.00 fee for your images to be re-uploaded online. NO EXCEPTIONS!

Question 1

Non-Refundable Retainer

Accepted Answer

• 50% non-refundable retainer is required to secure all portrait sessions & all events     
 • 25% non-refundable retainer is required to secure all weddings     
 • Retainer must be paid at the time of booking   
 • ALL retainers are FINAL and NON-REFUNDABLE    
 • Non-refundable retainer goes towards your total cost     
 • Remaining balance due 24 hours before your session    
 • All monthly specials have to be paid in full     
 • Sales tax is included in every final price

Question 2

Location Options

Accepted Answer

• Indoor Studio (local photography studio)
 • Onsite Location (home, indoor venue, other studios, any indoor location)
 • Outdoor (Any outdoor location of your choice)
 • Destination (leaving the state)

Question 3

Consultation

Accepted Answer

• Special Moments by Miata requires a free 30 minute consultation with every new and returning client prior to booking.  
​
 • We ask that you try to book your consultation at least 2 weeks out to give time to prep for your session or event
​
 • Our Consultation will discuss the following in detail:
    • Type of session
    •  Vision/Ideas
    • Duration
    • Turn around time
    • Location
    • Pricing
    • Special requests
    • Necessary props
    • Add-ons
    • Any additional questions or concerns

Question 4

Editing Turnaround Time

Accepted Answer

• All images will include basic editing (Blemish removal, hair touchup, background touchup)
​
 • Please book your session far enough in advance to not be charged an expedited editing turnaround fee​
 
 • ​​​No Expedited Fee Applied
    • Session Date: March 8
    • Need images by: March 18​

​​​
 • Expedited Fee Applied
    • Session Date: March 8
    • Need images by: March 10

​
 • ​Portrait Sessions
    • 7 to 10 day turnaround time (Included)
    • 3 to 6 day turnaround time ($75.00 fee)
    • 24 to 48 hour turnaround time ($125.00 fee)

​
 • Events
    • 3 to 5 day turnaround time (Included)
    • 24 to 48 hour turnaround time ($125.00 fee)

​
 • Weddings
    • 4 week turnaround time (Included)
    •  2 week turnaround time ($125.00 fee)

Question 5

Attendance

Accepted Answer

• Please arrive photoshoot ready. Additional time will not be added to your session without being paid for.
​​​​
 • You have a grace period of 15 minutes If you have contacted Special Moments by Miata about your tardiness. 
​
 • If you are 15+ minutes late for your allotted shoot time, you will be assessed a late fee of $25.00. You will be sent an invoice for this fee after your session. It must be paid in order for your photos to be released to you.
​
 • Be mindful that your shoot may not be the only one that day.
​
 • Session end times will not be extended to accommodate client lack of punctuality. 
​
 • If there isn't a client after you and time permits, you are able to pay for additional time starting at $75.00 per hour.
​
 • If you are more than 20 minutes late for your allotted shoot time, your appointment will be canceled, and you will have to pay a new non-refundable retainer to reschedule.

Question 6

Canceling

Accepted Answer

• Appointments can be canceled through your confirmation email within 72 hours of your booked session.
​
 • Appointments canceled, for any reason, in less than 72 hours of your session will be charged 50% of your remaining balance.
​​
 • IF A NOTICE IS NOT GIVEN PRIOR TO YOUR SESSION, your card will be charged the remaining balance and you will be blocked from booking with Special Moments by Miata

Question 7

Rescheduling

Accepted Answer

• You are allowed to reschedule ONCE at no additional cost if a 72 hour notice has been given. 
​
 • Rebooking can be done through your confirmation email within 72 hours of your session.
​
 • There is a mandatory reschedule/inconvenience fee of $50.00 to reschedule your shoot if less than 72hrs of your allotted shoot time. 
​
 • The inconvenience fee plus your invoice needs to be paid before the session can be rebooked.

Question 8

Online Gallery

Accepted Answer

• SELECTION PROCESS​​​​
    • You will receive your final images via an online digital gallery link
    • Within 48 hours you will receive a gallery link to choose your unedited allotted number of images for your session
    • All images will have my watermark logo on them
    • Once you have selected your images I will need to be notified so I can begin the editing process.
    • If you would like more than your allotted number of images edited, you will be able to purchase additional images at $5.00 each.
    • You also have the option to purchase the entire gallery for $100.00​​

​​​​
 • FINAL IMAGES​
    • There is a download full gallery option in the menu to download all of your final images once your gallery is complete
    • DO NOT screenshot any of your final images! It will diminish the quality. DOWNLOAD HIGH RESOLUTION ONLY!!!
    • We offer a custom flash drive with your final images for $15.00 each so you will always have access to your images

​
 • ONLINE GALLERY EXPIRATION  
    • All online galleries remain available for download for 14 DAYS ONLY
    • After 14 days your gallery will no longer be available. 
    • There will be a $75.00 fee for your images to be re-uploaded online. NO EXCEPTIONS!

Question 9

Raw Images

Accepted Answer

• I DO NOT provide raw (unedited images)
 • I only want my clients to receive my best work. Unedited images do not show my best. A big part of my brand is my editing style and I would hate for future clients to see raw ( unedited images) and get the wrong impression of my business.

Question 10

Studio Guest Policy

Accepted Answer

• Studio space is limited, so only 1 additional guest is allowed to attend your studio session unless they are in the photos.
 • If for any reason you have to bring more than 1 guest, please contact me prior to your session.

Question 11

Travel Fee

Accepted Answer

• Location from Covington, GA
    • Up to 30 Miles (Included)
    • 31-50 Miles ($40.00 Fee)
    • 51-70 Miles ($60.00 Fee)
    • 71-99 Miles ($80.00 Fee)
    • 100+ Miles ($100.00 Fee)

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